How to Submit
Your Website Edits

We would appreciate if you can be considerate of the following instructions regarding the edits process.

• You Can Submit Up to 2 Revisions of Edits for Your Website – please take the time to carefully review your web design and make your edits as considered as possible. Any additional revisions will be charged at $150 per round.
• Please Submit Your Edits to Us in a Single Email – Make sure any attachments or photos are included, unless you have photos that exceed the size limit of your email application in which case you may send more than one email.  We do not want to receive multiple emails with single edits or thoughts in each one, you must consolidate your thoughts carefully before hitting the “Send” button on your email. We will provide you with a Dropbox or Google Drive link to upload all your photos for high volume attachments.
• Please Familiarise Yourself With Additional Scope Item Charges that May Apply – we can assist you with almost anything you want on your web design beyond our standard service at an additional charge.  Due to our websites being fixed price, we must apply additional charges to account for our time on extra scope services.  Read our list of Additional Scope Items here.
• Text Edits Permitted – you may submit corrections to the current content, typos and minor additions to improve the accuracy of your content.  We recommend that you provide your suggested wording to replace the draft wording because you know your business best and to minimise any uncertainty.  If you have specialised content for your business service, please provide this to us written as you would like it to appear on your website. We can provide additional content writing services for specialised topics at an additional charge, please let us know so we can assist.
• Photo Edits Permitted – you may indicate photos that you would like to be removed or replaced on your pages.  Try to be specific when noting the photos to delete and if you would like photos to be replaced, give specific instructions on what you would like instead – you are also welcome to send your own photos.
• Design Edits Permitted – you may request some changes to the fonts, logo, header and footer arrangements. We have selected a design template that is based on your guidance provided in your completed question list.  If you provide major design change requests to your initial guidance (or you did not provide any guidance in the question list), this may be considered a re-design service and additional charges may apply at our discretion if extensive re-design is required to meet your suggestions.
• You Can Make Your Own Edits With Our Easy Self-Editing – don’t worry if you think of new edits later, you can easily make all your own changes once you have self-management access.  We promise it’s easy and we’re here to support you along the way.
• Excessive Edits or Change of Mind – please respect our Fair Use Policy and Scope of Service for Edits during the review process.  If we consider your edits outside our standard scope, we may need to apply charges to protect our time.  This is not to make a profit, it is to keep us efficient and provide the best possible service and use of our time for your business.  Thanks for your co-operation!